Customer Service comparison: Chicco vs. Samsung
Chicco: We call up about our four year old infant car seat. We notice a weird smell that doesn’t go away after several washes. What does Chicco do? Send us a free replacement - valued at $100.
Samsung: We lose 4 screws to bolt the TV panel to the stand. What does Samsung do? $15.15 for the replacements - valued at, what, $0.05?
